Preguntas frecuentes
If you cannot find an answer to your question in our FAQ, you are welcome to get in touch with us via our contact form.
Are the products protected upon delivery?
Our artisanal terracotta products are NOT protected upon delivery.
We recommend that once you have installed the material, you leave it to dry for 25–30 days so that all of the moisture can evaporate from the construction materials, mortar and the pieces of terracotta. You may walk on the floor while it is drying (keeping in mind that it is a porous material), and you can even work intensely on it, provided that it is adequately protected by cardboard or tarpaulin, which should then be removed at the end of the working day. Avoid plastic, as this does not allow for transpiration.
The evaporation process may result in whitish stains (saltpeter or lime) which can be easily
removed by cleaning with an appropriate anti-saltpeter product.
