How soon will I receive my order?

As we offer (and our clients request) a significant degree of personalization, we do not hold our
products in stock but rather produce them to order.

Our material is an artisanal product that is produced by hand and fired in an Arabic oven. This
means a manufacturing process of:

• • 40–45 days for artisanal terracotta.
  • 50-60 days for glazed terracotta.

During this time, the material goes through the following processes:

1. Casting of the pieces.
2. Air-drying. It is through this process that the pieces acquire the necessary rigidity and stiffness to be fired in the oven. The duration of this step can end up being longer or shorter depending on the prevailing weather conditions.
3. Firing in an Arabic or Nasrid-style oven. This is a process whereby the pieces are fired at
   gradually increasing temperatures and then subsequently cooled.
4. Aging process. The pieces undergo a wearing process to acquire our Antique texture.
5. Finally, the pieces are palletized and transported to our clients. Delivery times will depend on your geographic location. This might be one day if you are based in the local area or several
   weeks if the order has to be transported across international borders.

As with any artisanal process, the production times indicated are only an estimate and may
vary depending on weather conditions, which are beyond our control.